Cater For Europe currently uses a range of courier and haulage companies to ship their goods. Depending on the size of your order we will chose the most cost effectiive means of shipping your order. This means that our customers enjoy the benefits of speedy service at the right price.
Most of the items on the web site are held in stock unless otherwise indicated. If it is in stock, then we will normally deliver within 3-7 working days of receiving your payment.
If a product is not in stock, then we aim to ship the goods to you within 12 working days - we will notify you if there is to be a delay.
Returning Goods If the products you have chosen do not meet your approval, please return them to us within seven days and on receipt we will be happy to make a refund for the value of the goods. We are unable to refund carriage charges because we will have incurred the costs as soon as the goods are dispatched. For this reason we ask you to ensure that somebody will be available to receive the goods you have ordered.
Where items are being returned we must insist that they are returned unused, in their own original packaging. Please make sure you get a receipt from the post office when you return an item in case of loss.
Some do's and don'ts:
Do Be aware that deliveries can be any time up to 5pm Be exact when specifying delivery addresses. Make sure that somebody will be there to receive the goods, if you cannot be sure somebody will be in then please use another delivery address.
Don’t Try and specify a timed delivery - our couriers will normally be delivering many packages from various companies each day to your region. Expect deliveries to be made on Saturday or Sunday - this will not happen.
